Hi there, on friday last week i noticed a build up of ice in my freezer and by sunday i couldnt get the door closed! i chipped away the excess ice and then noticed my fridge wasnt cold, i turned it up full for 24 hours to see if that would help, it didn%26#39;t, all the food in my fridge was off!!
I have since defrosted the full unit and still the freezer is cold but not the fridge. Can anyone tell me what could be wrong with it? (its only 4 months old) Thank you
Answer:
only two things can go wrong with fridge / freezer, the compressor or thermostat. In your case it%26#39;s the later.
Phone the store where you got it from, fet them to get an enginner out to you to confirm fault ( please tell them that you think it%26#39;s the thermostat and give them the model nuber ( that way they can bring it over to install )).
The enginner should be over within 3 days, but if you go on about needing food cool storage family ete and it is URGENT and ask for priorty.
AT ALL TIMES BE PLEASANT AND CALM.
Them it should cost you nothing.
as for the food that gone off already, your household insurance will cover this.
hope this helps wg buy american made next time! Phone the store who delivered it if it is only 4 months old. Your fridge freezer is still under guarantee. Contact the store where you purchased it and they will be able to help you further. All repairs are free of charge.
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